Where it happens
Not every appointment happens at a front desk. Each service in Scheduley has a “Where it happens” setting, and the booking flow, confirmations, and your AI Front Desk all adapt to it automatically.
The four location types
- At your business — the classic: clients come to you. Your address shows on the booking page.
- At the client’s location — you travel to them. Clients enter their address when booking. This option appears once you turn on Mobile services — see Offering mobile services.
- Phone call — the appointment happens over the phone, no address needed.
- Video call (Google Meet) — a Google Meet link is created and texted to the client automatically after booking. See Video and phone appointments.
Service editor — “Where it happens” options
Setting it per service
Edit any service under Business info and pick the location type. You can mix freely — an in-studio haircut, a mobile styling visit, and a video consultation can all live on the same booking page.
Default location for manual appointments
When you add appointments yourself from the Calendar, Scheduley pre-selects the default appointment location you set under Settings → Booking Rules.
Your AI knows too
The AI Front Desk mentions where each service happens when talking to callers — including travel fees for mobile visits and that video-call clients get a Meet link by text.