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Connecting Facebook Messenger and Instagram DMs

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Coming soon — this integration is on its way. We’ll update this guide the moment it’s live for everyone.

DMs that become bookings

If clients find you on Instagram or Facebook, that’s where they’ll message you. Connecting these channels lets your AI Front Desk reply to DMs and turn them into appointments.

Connect your accounts

  1. Go to Integrations in your dashboard
  2. Choose Instagram or Facebook and click Connect
  3. Sign in and grant Scheduley access to your business account’s messages
Integrations — Instagram and Facebook connect

How it works once connected

  • Your AI answers DMs with your services, prices, and availability
  • Clients book without leaving the chat — the appointment lands on your Calendar with a confirmation text
  • Every conversation shows up in Messages, where you can jump in whenever you like

Until these channels launch, a great option is putting your booking link in your Instagram bio and Facebook page — see Sharing your booking link.

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